Shipping & Returns

Shipping & Handling

The following postage costs will be added to your order at the time of processing:

UK - Small orders (Less then 1kg) - £5.75
UK - Large Orders (1kg - 5kg) - £6.75
Europe - £POA

Rest of the World - Shipping costs will be advised by email and will require confirmation from the customer prior to the order being processed.

Delivery Schedule

We endeavour to deliver your order right away. We will normally send your order to you in 2 - 10 business days via APC or Royal Mail. Some larger items may take longer during busy periods. International orders are generally received in under 10 working days.

Refunds and Exchanges

You may return the goods to us within 14 days of receipt in mint condition and we will issue an immediate refund, including the cost of our postage and packing. Alternatively and in accordance with the distance selling regulations, we will be happy to provide a refund or exchange on any item provided. Please contact us within 7 working days of your order using a durable medium e.g., post. We can then arrange for your refund to be processed (this may take up to 30 days). As part of your contact with us you are required to return any unwanted items to us within 30 days of cancellation. We can then either arrange collection (at your cost) or you may arrange to return the items to us. Please note that you are obliged to have taken reasonable care of the items and we reserve the right to deduct the cost of recovering the items should you not return them to us within 30 days of cancellation.

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