Guarantee & After Sales

Welcome to NBRICE Angling – Your Source for Top-Quality Fishing Gear!

Product Guarantee
At NBRICE Angling, we take immense pride in crafting high-quality fishing products that enhance your angling experience. We understand that investing in top-tier angling equipment is essential to truly enjoy the thrill of fishing, and we stand behind the quality of our products.

Our Guarantee
For selected NBRICE angling products, we offer an industry-leading guarantee of up to 5 years. We are confident in the durability and performance of our products, and this guarantee is a testament to our commitment to your satisfaction.

What’s Covered?
Our guarantee covers manufacturing defects and malfunctions that occur under normal use and conditions. If you experience any issues with your eligible NBRICE angling product within the specified guarantee period, simply reach out to our friendly customer support team, and we’ll take care of the rest.

For further information about our NBRICE please see Warranty

How It Works

Register Your Product: To take advantage of our product guarantee, make sure to register your eligible NBRICE angling product on our website. Did you know, when you register your product, you can extend your warranty period on selected product. This step ensures a smooth and swift process should you need to make a claim. Register your NBRICE product, please visit NBRICE product registration
Reach Out to Us: If you encounter any problems with your product during the guarantee period please get in touch with our dedicated customer support team. They are available to assist you and guide you through the next steps.

To contact the team please email support@nbrice.co.uk or call +44 (0) 333 366 8888

Evaluation and Resolution: Once you contact us, our team will assess your situation promptly. In most cases, we will either repair the product or, if necessary, replace it with a brand new one to ensure your return to angling without delay.

Why Choose NBRICE Angling?

Quality Assurance: Our products are crafted using the finest materials and endure rigorous quality control processes to meet the highest standards.
Passion for Angling: As passionate anglers ourselves, we design our products with an understanding of what anglers truly need and desire.
Exceptional Customer Service: Our team is always here to assist you. Whether you have a question or need support, we are dedicated to providing exceptional customer service. To contact the team please email support@nbrice.co.uk or call +44 (0) 333 366 8888

Explore Our Range

Discover the extensive range of NBRICE angling products, carefully curated to cater for anglers of all levels and preferences. From fishing rods and reels to tackle boxes and accessories, we have everything you need to make your fishing trips successful and enjoyable.

Start Your Angling Journey Today!

Invest in NBRICE angling products with confidence, knowing that we have got you covered with our impressive product guarantee. Your satisfaction and angling experience are our top priority. Join countless satisfied anglers who have chosen NBRICE Angling for the best fishing gear on the market.

Note: Terms and conditions apply. Please refer to the specific guarantee details for each eligible product.

Welcome NBRICE Angling Products After-Sales Service!

At NBRICE, we pride ourselves on not only providing high-quality angling products but also ensuring that our customers have a seamless and satisfying experience long after their purchase. Our commitment to excellent after-sales service is a testament to our dedication to your angling success and enjoyment.

Our After-Sales Service Promise:

Swift Response: Your satisfaction is our top priority, we understand that timely assistance is crucial. Our customer support team is always ready to respond promptly to any inquiries or concerns you may have. Whether you contact us by phone, email, or through our website, we will be there to assist you every step of the way. To contact the team please email support@nbrice.co.uk or call +44 (0) 333 366 8888
Product Expertise: Our team is comprised of angling enthusiasts and experts who have an in-depth understanding of our products. When you reach out to us for assistance, be assured that you will be speaking with knowledgeable individuals who can offer personalized advice and solutions.
Warranty Coverage: NBRICE products are built to last, and we stand behind their quality with a comprehensive warranty. If you encounter any defects or issues with your angling product within the warranty period, we will swiftly resolve the matter, ensuring your NBRICE product is back in top-notch condition. For further information about our NBRICE please see Warranty (link to warranty text below)
Spare Parts Availability: We understand that accidents can happen, and sometimes parts of your angling equipment may need replacement. NBRICE guarantees a steady supply of genuine spare parts, making it easy for you to keep your product in perfect working order.
Repair and Maintenance Services: Should your NBRICE angling product require repairs or maintenance, our team of skilled technicians will be here to assist you. We have a dedicated service team equipped to handle various repairs to ensure your product is returned to you as good as new.
Customer Feedback: We greatly value your feedback, as it helps us to improve our products and services continuously. Feel free to share your thoughts and experiences with us, allowing us to drive and enhance our offerings and make your angling journey even more enjoyable. Please email support@nbrice.co.uk with your feedback.
Product Knowledge Resources: To enhance your angling experience, we provide a range of resources, including product manuals, video tutorials, and informative articles on angling techniques and best practices. These resources are readily available to help you get the most out of your NBRICE angling product.

Thank you for choosing NBRICE Angling Products. Whether you are a seasoned angler or just starting your fishing journey, we are here and let us help make your angling adventures a truly unforgettable, enjoyable NBRICE experience!

NBRICE Angling Product Warranty

Thank you for choosing NBRICE Angling Products! We take pride in offering high-quality fishing equipment designed to enhance your angling experience. To provide you with peace of mind and ensure your satisfaction, we offer the following warranty for our products.

Warranty Coverage:

Our warranty covers defects in materials and workmanship under normal use during the warranty period. The warranty period begins from the date of purchase and varies depending on the specific product. Please refer to the product documentation or contact our customer support for warranty duration

details.

Warranty Benefits:

Repair: If your NBRICE angling product is found to be defective during the warranty period, we will repair it free of charge. The repair will be performed using new or refurbished parts, at our discretion.
Replacement: If the product cannot be repaired or a similar model is not available, we will provide a replacement product of equal or greater value.
Warranty Transfer: The warranty is transferable to subsequent owners of the product within the warranty period. Please ensure to provide the original proof of purchase when transferring the warranty. Also ensure a copy of the original warranty registration is provided.

Warranty Exclusions:

Please note that the warranty does not cover:

Normal wear and tear, including cosmetic damage.
Damage caused by misuse, abuse, or improper handling of the product.
Damage caused by unauthorized repairs or modifications.
Loss or theft of the product.
Damage caused by accidents, fire, floods, or natural disasters.

Making a Warranty Claim:

To make a warranty claim, please contact our customer support team via email or phone. support@nbrice.co.uk or call +44 (0) 333 366 8888 Provide them with the following information:

Your name, contact information, and proof of purchase and warranty registration.
Product details, including the model, serial number, and a detailed description of the issue.
Any supporting documents or images that can help assess the problem.
The process: Once we receive your warranty claim, our support team will guide you through the process. This may involve troubleshooting steps, requesting additional information, or arranging for product inspection and repair. We strive to resolve warranty claims promptly and to your satisfaction.

Please note that any shipping or transportation costs associated with warranty claims are the responsibility of the customer.

Products must be returned for inspection clean and dry. Any products received in an unsatisfactory condition may be returned to the sender without inspection.

Register your NBRICE products with us and receive an extra warranty!* Extend your warranty by a further year (on selected product), by registering your product. NBRICE product registration

Please note, the additional warranty does not apply to secondhand products, demo/ex-display, refurbished products and samples sold through sites such as Nearly New.

Our warranty is an additional benefit provided to you and does not affect your statutory rights as a consumer.

*Products must be registered within 3 months from date of purchase.

For any further questions or clarifications regarding our warranty policy, please reach out to our customer support team. We are here to assist you. You can contact them at support@nbrice.co.uk or call +44 (0) 333 366 8888

Thank you for choosing NBRICE Angling Products. We appreciate your trust in our brand and look forward to serving your angling needs for years to come.

Tight lines, The NBRICE Angling Products Team